Ypsilanti, MI 48198 (734) 328-1066

Answers to Our Most Frequently Asked Questions

If you have been lucky to never had to search for a 24 hour towing service, then chances are you will sometime in the future. Our frequently asked questions article on why Bighouse Towing LLC should always be your first port of call is a must-read!

What can your Ypsilanti, MI based towing service offer me?

Being stranded on the roadside in the dead of night is no laughing matter, which is why we decided to open our company way back in 1992, which in itself should tell you a great deal about our services. We have been helping stranded motorists for the last 28 years, and only use the best and frequently maintained towing vehicles, tools, and equipment to enable our clients to get back on the road in no time. We provide a range of services that we have listed further in this article for you to look at.

Is your towing company insured?

Of course, we are and licensed, bonded, and fully certified, so all of our customers know they are fully protected in our hands.

I hear Bighouse Towing LLC is accredited by the Better Business Bureau, is that correct?

It is indeed, and is something that we have achieved and retained through hard work and determination.

Do you provide any warranties?

We do, but it depends on the job in question; our warranties vary from 90 days to a lifetime. Further details on this are available on request.

Apart from 24-hour assistance, what else can you offer me?

We can provide all our Ypsilanti, MI clients with the following services:

  • Roadside Assistance
  • Battery Installation
  • Auto Repairs
  • Truck Repairs
  • Electrical Works
  • Tire Services
  • Engine Repairs
  • Transmission Repairs
  • Suspension Repairs

Any further details on the above services are available on request. Just call this number (734) 328-1066 anytime.

Which brings me to my next question, what are your opening hours?

As mentioned above, we are available 24/7. We discovered almost from the beginning, that vehicles had a tendency to malfunction at the most unsociable of hours, so to combat this, we switched to 24/7, and it proved to be a wise decision.

Payment is made how?

We accept cash, obviously, MasterCard, checks, Discover, Visa, American Express, AMEX, and most of the debit cards in circulation today. Also, we accept payments via a financing company.

What about commercial vehicles?

Yes, we work with them too.

Before I consider calling upon your roadside assistance services, I would like a free estimate, is that possible?

Of course, it is. We always say that being forewarned is to be forearmed. So if you wish to shop around for the best deal possible, feel free. However, be warned that our services are hard to beat.

Will I be able to receive any discounts?

It depends, as we offer a 10% to our seniors, successful referrals, on labor, and to all our Triple-A customers.

Here is where we will conclude this frequently asked questions post, with the hope that it served its purpose and answered all of your queries, and allayed any fears you may have had calling upon our professional towing services. If you ever need our help, please do not hesitate to call us on the number we have provided in this post, until then stay safe and drive carefully.

Review Us